Where Service Counts: A Long Energy Tradition Since 1945

At Long Energy, “Where Service Counts” isn’t just a tagline — it’s a promise that has guided everything we do since 1945.

For more than 79 years, our family-owned company has proudly served homeowners and businesses throughout New York’s Capital Region, delivering dependable energy solutions with a level of customer care that larger providers often can’t match. Through changing technology, evolving energy needs, and generations of customers, one thing has never changed: our commitment to service that truly puts people first.

 
Built on Service Since 1945
Long Energy was founded with a simple but powerful belief — energy service should be reliable, honest, and personal. From our earliest days delivering fuel oil to local homes to today’s full range of heating, cooling, propane, and energy services, our mission has remained the same:

Provide the best possible customer experience, every time.

That commitment is why so many of our customers stay with us year after year — and why families across the Capital Region have trusted Long Energy for generations.

 
A Local Company With Deep Roots
Unlike national energy providers, Long Energy is deeply rooted in the communities we serve. With five office locations across the Capital Region, our teams live and work where our customers do. That local presence allows us to respond faster, understand regional needs, and deliver a higher level of care.

Our service area includes communities throughout Albany, Schenectady, Troy, Saratoga Springs, Ravena, and surrounding areas.

Because we’re local, our customers aren’t just account numbers — they’re neighbors.

 
What “Where Service Counts” Really Means
For Long Energy, service goes far beyond fuel delivery. It means:

Real people answering the phone, not automated systems
Prompt response times, especially during extreme weather
Experienced, highly trained technicians you can trust in your home
Clear communication and honest pricing
Respect for our customers’ time, comfort, and safety
When temperatures drop, storms hit, or systems fail unexpectedly, our customers know they can count on Long Energy to be there.

 
Comprehensive Energy Solutions — Backed by People Who Care
Long Energy offers a full range of energy services designed to keep homes and businesses comfortable year-round, including:

Fuel oil delivery
Propane delivery and services
Heating system installation, maintenance, and repair
Cooling and air conditioning services
Generators and backup power solutions
Energy service plans for peace of mind
Behind every service we provide is a team that understands the urgency of comfort — especially during New York winters.

 
A Commitment to the Future
While our history is rooted in tradition, Long Energy continues to evolve with modern technology, cleaner energy options, and improved service solutions. We invest in training, equipment, and customer support systems so we can continue delivering the level of service our customers expect — now and for generations to come.

 
Experience the Long Energy Difference
For nearly eight decades, Long Energy has stood by one guiding principle: Where Service Counts. It’s why customers stay with us. It’s why families recommend us. And it’s why we continue to be a trusted energy provider throughout the Capital Region.

Whether you’re a long-time customer or considering Long Energy for the first time, we look forward to showing you what service truly means.